Shipping Policy
Most items at Gamehint Store are custom made after an order is placed. Production usually takes 2-5 business days before shipment.
Estimated Delivery Time
Estimated delivery after shipment is typically 10-20 business days, depending on the product, destination, carrier conditions, holidays, and other factors outside our control. Delivery dates are estimates and are not guaranteed.
Order Confirmation and Tracking
After you place an order, we send an order confirmation email with the order number, order summary, total cost, and shipping address. When the order ships, we send tracking information when it is available.
Separate Packages
Some orders may arrive in separate packages if they contain different product types or are produced by different fulfillment partners.
Shipping Rates
Shipping costs are calculated and shown at checkout before payment. Any free-shipping promotion will be clearly displayed on the cart or checkout page when available.
Incorrect Address
Please check your shipping address carefully before placing an order. We are not responsible for delays, failed delivery, or lost packages caused by an incorrect or incomplete address entered by the customer. Contact us quickly at [email protected] if you notice an address mistake.
Customs, Taxes, and Duties
For international orders, customs duties, import taxes, or local fees may be charged by the destination country. These charges are the responsibility of the customer when applicable.
Contact
Email: [email protected]
Address: 2727 KNOWLES ST, RALEIGH, NC 27603-2553 US
Business hours: Mon – Sat / 9:00 AM – 5:00 PM EST
